Specialists in System Center Configuration Manager and Intune

 

Expert coverage for all aspects of the SCCM and Intune products, from design through to implementation, training and support


Remote Support for System Center Configuration Manager and Intune

 

Remote Support is a core service at SMSMarshall, a service that is more effective at delivering, and offers a higher value for money proposition compared to traditional short-term contractor engagements for troubleshooting, support, training and product servicing.

 

  • Remote Support is a cost effective way of enhancing your existing SCCM and Intune resources
  • Purchase support in blocks of hours and apply them over the year to aid with SCCM and Intune operational issues and administration tasks
  • Consume the hours at your leisure in a flexible and controlled manner either by Voice, Email, or Remote session
  • Professional and expert team, consisting of MVP's and experienced engineers that follow industry and product best practices
  • Manage your hours with a personalised online portal, review all historical tasks, create tasks for scoping by the team, or approve scoped tasks while keeping on top of hour usage
  • Go go beyond RemoteSupport, and outsource some or all your SCCM and Intune product needs to us

Consultancy

 

  • We undertake Project-based engagements, assisting in all aspects of SCCM and Intune , such as design and implementation, or to help prepare and aid you in the migration of your desktop estate to the latest Microsoft desktop Operating System
  • Assisting with your more complex SCCM administrative tasks such as upgrading the product, performing health checks on SCCM Hierarchies, or lighting up a new or existing product feature
  • We can offer advice on how to maximise your investment in SCCM and Intune